Returns & Refunds Policy
At Chomps, we stand behind the quality of our snacks and want you to be completely satisfied with your order. If there is an issue with your purchase, please contact us within 30 days of delivery for a replacement or a full refund.
Check Your Eligibility
Ensure your request is made within 30 days of receipt and that the product was purchased directly from our official website.
Contact Our Team
Email our customer support team with your order number and a brief description of the issue, including photos of any damaged packaging.
Processing Your Request
Our team will review your claim within 2-3 business days and provide instructions on whether a return shipment is necessary.
Receive Your Refund
Once approved, a refund will be issued to your original payment method or a replacement shipment will be dispatched immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing